Ever watched a kid scrolling TikTok? Frightening.
Mine are in their 20s and live at different ends of the country. But every so often theyāll visit and Iāll catch them mindlessly flicking through video after video before finally settling on one theyāll watch for a full 20 seconds.
Not like us grown-ups at all.
When weāre going through emails weāll carefully read each one from top to bottom because they contain valuable information. Then weāll file them away systematically so we can come back to them when we need to.
Oh wait, sorry. I drifted off into email marketing fantasyland there.
Correction: weāre exactly like our kids.
Weāre forced to read emails from bosses, colleagues and customers. But the rest of the stuff that pours into our inbox?
Flick, flick, scan, flick, scan, flick.
Valuable information? Yeah, Iāll come back to it. (No, I wonāt. Iāll vaguely remember it when I need it and scour my inbox but fail to find it).
Useful insights? How to guides? Lovely. Just havenāt got the time right now.
But funnily enough, I did manage to find the time to read an entire email called āI'm the Han Solo of Burbank airport runsā that opened up with a gif of Bruce Willis shouting āWelcome to the Party Palā.
Sometimes I feel a bit inadequate hearing people on Twitter or Linkedin talk about how focused they are. How theyāre learning all the time. How they study all the emails theyāve signed up for not just for what they say but how they say it.
Then I speak to my real friends in the real world and I realise that Iām completely normal. Itās those superproductives who are weird.
And I suspect your clients and your email readers are more like my friends too.
Normal people who get bored easily. People who need something to stand out in their inbox before theyāll open it. Who need to be grabbed by the first few paragraphs before theyāll read it. Whoāll quit and scroll on if itās too dull.
If thereās one hugely underrated skill in the world of marketing - and writing emails in particular - Iād say itās the ability to be entertaining.
Not necessarily laugh-a-minute stand-up comedy entertaining. Not gripping drama. Not tear-jerking or joy-bringing. Though that would be nice.
Just not boring.
I canāt, in all honesty, say Iāve cracked it. Making complex information or useful tips more entertaining is hard.
But I do know that the email writers who think about it and pay attention to it - even if not perfectly - get their emails read a lot more than those who think creating valuable content is enough.
Agree?
Think about the last emails you read from beginning to end (that you didnāt have to). What was it that kept you gripped?
Could you add a little bit of the same secret sauce to your emails?
My guess is you could.
And next time Iāll share some of the ways Iāve found that help.
- Ian
I have also found some of their Flow Charts helpful in explaining process to my clients. What is clear in my head, is not always understandable to someone who has not done something before.
Thanks Ian. I have SketchWowlifetime already but have t seen artkatana work previously. ThNks for sharing the combo is very āentertainingā š