I said last time that if people like you, itās much more likely theyāll listen to your ideas. And you can be much more challenging with those ideas too.
Itās just human nature.
But how do you get people to like you in an email?
I can only talk to my own experience, of course. But hereās what Iāve learned as both a reader and writer about how emails can build relationships.
Firstly, thereās only so much you can or should do.
When I think about āgetting someone to like meā it brings up images of Edward in āNot Dead Yetā covering up his obsession with video games and sci-fi so that his cool girlfriend wouldnāt think he was weird. Only to find out later she shared none of his important values either.
So probably the most important point is that when I talk about getting people to like you I donāt mean pretending to be someone youāre not to curry favour.
A much better strategy is to be open about who you are. Then the people who like the āreal youā will stick around.
The secret to making that work is threefold:
āMeet enough new peopleā¦ā - ie get enough new subscribers. Because if you only ever meet a handful of people, the subset who really get you will be vanishingly small.
āā¦of the right typeā¦ā - ie make sure what youāre using to attract them reflects the right people for you. For example, donāt use a āget rich quickā lead magnet if your newsletter is all about long-term strategies. It might attract a lot of people but they wonāt be the right audience for you.
āā¦and let them see who you are earlyā. Your āwelcome sequenceā of emails needs to deliver a lot of value fast - but it also needs bring people into your world and let them know what youāre like. The best way to do that is to illustrate your content with stories from your own experience. Maybe throw in the odd cultural reference to show the kind of things you like - like I did above.
But secondly, Iād advise trying to be the best version of you that you can be.
Most of us tend not to like people who are cruel, who complain and bitch about others, who show off, who punch down, who grumble.
Sure, there are exceptions. A lot of ālook how rich I am, you can be like me if you just join my coaching programā folks have big followings on social media. As do plenty of āthe worldās gone madā complainers.
But are those really the sort of people you want in your audience?
Me neither.
Everyone loved my Dad.
I used to think it was because he was smart and funny.
But a few years before he died, at a New Years Eve party after heād wobbled off to bed a few drinks the worse for wear, one of his neighbours, Gerry, came over to chat to me.
āYākna what Ianā¦ā, Gerry said (because he was from Lynemouth).
āIāve knaan yor Fatha for owwer 50 years and in aall that time Aāhv nivvor heard him say a bad word aboot inyoneā.
And when I thought about it, it was true.
Of course, he gently took the mickey out of people to their face. But I canāt recall a single time he said anything bad about them - either to them or behind their back.
I guess that made people feel safe with him.
You hear someone grumble and moan about others and subconsciously you do wonder what they say about you when youāre not there.
No one worried about that with my Dad.
That really touched me.
And since then Iāve always tried to live up to that.
Not always successfully. But almost always.
And I try not to whinge and complain.
With marketing itās easy (and effective) to twist the knife in peopleās problems. Or to play us vs them.
But I donāt think itās good for the world. So if Iām being the best version of me, I donāt do it no matter if it would be the easiest way of getting people to buy.
Good people recognise - even if only subconsciously - other people trying to do and be good.
Being the best version of you in your emails will click with the best sort of subscribers for you.
And maybe, just maybe, youāll become that better version of you.
I hope thatās true for me.
- Ian